Full spectrum automotive professional with a unique vision and unparalleled, in-depth knowledge and expertise of automotive dealership operations at every level. Prior to making the transition to fixed operations, I was involved in every position in variable operations from supervising a high performing internet department to General Sales Manager. I have a true passion for the e-commerce side of our industry. Prior to getting involved in the automotive retail business I owned Web Werks Inc. An Internet marketing company, we specialized in everything from website design & mobile applications to SEO & SEM. Being able to bring that expertise to the auto industry gave me insight that few others have in automotive retail.
I have a unique vision on where we can go with fixed operation departments. I have more than eleven years of progressively responsible experience as an automotive professional. With a customer centric approach to fixed operations our dealership has reached industry leading customer satisfaction and retention levels that will be the cornerstone for long term success. Through an advanced sales process and production management system we have seen record setting growth in both sales and profitability.
I’ve successfully demonstrated proficiency in staffing & training with an exceptionally high level of employee satisfaction and retention.
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