Fixed Operations playbook, blueprinting the outline for managing a successful operation. Learn to detail & understand every management process to build a solid foundation within your departments. Insight to advisor, technician, parts department & facility metrics to implement growth oriented goals. Find the keys to running an optimal business with high CSI, Retention (Both Employee and Cusonsumer) & Profitability. Road map to the ideal Service Drive .
Accomplish & Achieve Operational Excellence through the People & Process You Employ
The Road to the Top is Always Uphill
If You Want to Win You Will Find a Way, If You Don't You Will Find an Excuse